(Solved): How total quality management (TQM) can be used to improve the effectiveness of an organisation?

Critically evaluate the extent to which total quality management (TQM) can be used to improve the effectiveness of an organisation? • Expected to carry out a significant literature review • To critically evaluate and synthesise this literature (Performance Management Model – Goal Setting , Performance appraisal and Rewards System – Cummings and Warley 2009) • Word processed • Structural in essay format -Introduction – Main body – Conclusion • At list 20 or 25 references to the literature • Reference section at the end of the assignment Introduction Addressing the question – break the title down – and in introduction tell what we are going to talk about in the assignment. – Introduce the topic and context – Introduce the assignment task – Outline the structure / how you will approach it Main Body – Keep points on the same theme together – Make links between one point and next (synthesis) – Always pointing out how the points relate back to the question /title Content (Critical) Evaluation 1. give your verdict as to what extent a statement or findings within a piece of research are true, or to what extent you agree with them. 2. provide evidence taken from a wide range of sources which both agree with and contradict an argument 3. questions 4. other views / perspectives 5. trends/ patterns 6. supporting evidence – justification Conclusion – Should directly refer back to the question /title

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