Howard Schultz, the CEO of Starbucks is recognized as a leader in the world of business. He encourages good employees’ relations; Schultz also encourages them to work towards their objectives. Schultz puts his workers and is considered to contribute to the introduction of comprehensive healthcare insurance to all the Starbucks employees. He has extraversion personality trait, whereby, he encourages his workers (Gallo, 2013). Schultz argues that a person cannot motivate other people if he or she is not motivated. He works towards making a difference in people’s lives. His personality trait has helped in growing Starbucks to become the leading coffee house internationally. Schultz is a democratic and transformational leader. He encourages open forum and open-ended communication, offering every worker a chance to offer his or her opinion.
His leadership skill has assisted the company in achieving its objective. He maintains that transformation leads to growth (Starbucks and Howard Schultz Recognized for Leadership, 2014). Starbucks has been named among the most ethical organization in the world under his leadership. Schultz has also been on the front line leading the company during its lowest time. For instance, when he worked as Starbuck’s chairman, the company was going through one of its most difficult phases (Gallo, 2013). The company’s sales were dropping as well as the stock. The company was working towards making profits. Schultz had to take over as the CEO as he had the passion and he believed that making profits was not the company’s aim. It shows that his personality helped in enhancing his leadership.
Brad Smith Intuit’s chairman and CEO, is considered as one of the leaders in innovation. He has developed an innovative culture within the company. Just like Schultz, Smith encourages teamwork within the enterprise. Intuit is among the leading financial software organizations. It introduced the QuickBooks accounting software which has been helpful to many businesses (Williams, 2012). Smith has worked towards ensuring that the company retains its position with the business world. He considers both the employees and the customers as an important part of the business. Another similarity of Brad Smith and Schultz is that they both believe in motivating their employees. He encourages the workers to take risks and explore other areas for the good of the company. He does not believe that employees should come up to him for help; instead, they are required to come up with solutions.
Brad also motivates the employees to contribute new ideas. Despite the similarities between the two leaders, it is clear that Brad puts more emphasis on the clients. He believes in the clients’ satisfaction, whereby, the workers are required to have home visits so as to check on the customers’ progress (Williams, 2012). His focus on the customers has helped the company grow to become one of the world leaders in the business field. Brad believes in innovation which helps the company to keep up with the latest technology. Intuit is considered an innovative company and it has also been named as one of the best companies to work for in the world. It is clear that his dedication has helped the company grow.
References
Gallo, C. (2013, December 19). What Starbucks CEO Howard Schultz Taught Me About
Communication And Success. Retrieved October 29, 2016, from http://www.forbes.com/sites/carminegallo/2013/12/19/what-starbucks-ceo-howard-schultz-taught-me-about-communication-and-success/#6a139f77d2da
Starbucks and Howard Schultz Recognized for Leadership. (2014, March 21). Retrieved October
29, 2016, from https://news.starbucks.com/news/starbucks-and-howard-schultz-recognized-for-leadership
Williams, D. K. (2012, June 25). Brad Smith, Intuit CEO: How To Be A Great Leader: Get Out
Of The Way. Retrieved October 29, 2016, from http://www.forbes.com/sites/davidkwilliams/2012/06/25/growing-a-company-qa-with-brad-smith-intuit-ceo-remove-the-barriers-to-innovation-and-get-out-of-the-way/#198e87ef4738
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